Hello, here are 2 Privacy Policies
First one from Maria A Wieland and underneath one from New Zenler
Privacy policy Your data is in good hands.
Very short said: your data is protected. What happens to your data and who you can contact?
Our data protection summarized in short words:
- We only store and use data from you that we need or that you have expressly consented to.
For this purpose, we use, among other things, cookies and other tracking methods.
Details can be found below under 8..What data from your devices do we collect and use (cookies and tracking)?
- There is a § for everything. We only do what we are allowed to do.
- Others only receive your data if we cannot do something ourselves.
We have contracts with our service providers so that it is certain that they take care of your data as much as we do.
- If we no longer need your data, it will be deleted. If we have to keep them, e.g. for the tax office, then the data will be blocked. "Blocking" means that they are technically protected in such a way that they can no longer be changed or further processed.
- Your data is secured. If you would like to know whether and what data we have about you, if you would like to delete or have this data handed over or if you want to object to a specific data processing, write to us. You can also contact us if you wish to withdraw your consent.
- If you are dissatisfied with our handling of your data, there is also a competent supervisory authority in the last step (The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg). We hope that we will talk beforehand and find a common solution.
- I, Maria A Wieland, am responsible for everything here.
For those who want to know more details:
Table of contents
1.Who is responsible for the processing?
2 2.Hosting und Content Delivery Networks (CDN)
3 a)When visiting the website for information purposes only
4 b)When contacting us by e-mail and/or contact form
4 c)For further functions and offers on our website
4 3.How long do we store your data and when do we delete it?
5 4.What rights do you have as a data subject?
5 a)Information
5 b)Correction
5 c)Deletion
5 d)Restriction of processing
5 f)Revocation of consent
5 g)Objection to data collection in special cases as well as to direct marketing
6 5.When and where do we share your data?
6 6.Right to lodge a complaint with the supervisory authority
7 7.What data from your devices do we collect and use (cookies and tracking)?
7 a)General information n
7 8.Training platform Zenler
8 9.How secure is your data?
8 10.Status and update of this data protection declaration
9 Below you will find comprehensive information about the processing of your personal data when you visit our website. Personal data is all data relating to an identified or identifiable natural person, e.g. name, address, e-mail addresses, user behaviour.
1.Who is responsible for the processing? Responsible according to Art. 4 para. 7 GDPR:
5. When and where do we share your data?
We only transfer your data to third parties if:
you have given your express consent in accordance with Art.6 (1) sentence 1 lit.a GDPR,
the disclosure is necessary in accordance with Art.6 (1) sentence 1 lit.f GDPR for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
in the event that there is a legal obligation for the transfer pursuant to Art.6 (1) sentence 1 lit.c GDPR, as well as
this is legally permissible and is required in accordance with Art.6 (1) sentence 1 lit.b GDPR for the processing of contractual relationships with you.
If we use commissioned service providers for individual functions of our offer or would like to use your data for advertising purposes, we will always carefully select and monitor these service providers and inform you in detail below about the respective processes. We also mention the defined criteria of the storage period.
If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the respective description of our offer. Some of our service providers are based in the USA, a third country that is not safe under data protection law. If the tools of these service providers are active, your personal data may be transferred to the USA and processed there. We would like to point out that the USA does not guarantee a level of data protection comparable to that of the EU. For example, US companies are obliged to hand over personal data to security authorities without you as the person concerned being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) process, evaluate and permanently store your data on US servers for surveillance purposes. Unfortunately, we have no influence on these processing activities.
6. Right to lodge a complaint with the supervisory authority
You have the right to complain to a supervisory authority in accordance with Article 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose:
The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg Corporation under public law Lautenschlagerstraße 20 D-70173 Stuttgart poststelle@lfdi.bwl.de
7. What data from your devices do we collect and use (cookies and tracking)?
a) General information In addition to the above-mentioned data, when you visit our website, we use technical aids for various functions, in particular cookies, which can be stored on your device. When you visit our website and at any time later, you can decide whether you generally allow the setting of cookies, limit them to individual functions or, if they are not absolutely necessary cookies, completely exclude them. You can make changes at any time via our Consent Manager (located in the footer of our website under "Cookie settings"). Below we explain the details of cookies from a technical point of view (1) before we go into more detail about your individual choices by describing technically necessary cookies (2) and cookies that you voluntarily select or deselect (3).
(1) What are cookies?
Cookies are text files or information in a database that are stored on your hard drive and assigned to the browser you are using, so that certain information can flow to the entity that sets the cookie. Cookies cannot run programs or transmit viruses to your computer, but are primarily used to make the Website faster and more user-friendly. We use the following types of cookies on this website, the functionality and legal basis of which we will explain below:
Transient cookies: These, in particular session cookies, are automatically deleted when the browser is closed or by logging out. They contain a so-called session ID. In this way, various requests from your browser can be assigned to the joint session and your computer can be recognized when you return to our website.
Persistent cookies: These are automatically deleted after a specified period of time, which is defined differently depending on the cookie. You can view the cookies set and the runtimes at any time in the settings of your browser and delete the cookies manually.
(2) Mandatory functions that are technically necessary for the display of the website: The technical structure of the website requires that we use techniques, in particular cookies. Without these techniques, our website cannot be displayed (completely correctly) or the support functions could not be made possible. These are basically transient cookies that are deleted after the end of your website visit, at the latest when you close your browser. You cannot deselect these cookies if you wish to use our website. The individual cookies are visible in the Consent Manager. The legal basis for this processing is Art. 6 para. 1 sentence 1 lit. f GDPR.
(3) Optional cookies when giving your consent: We only set various cookies after your consent, which you can select on your first visit to our website via the so-called cookie consent tool. The functions are only activated with your consent and can be used in particular to enable us to analyse and improve visits to our website, to make it easier for you to use it via various browsers or end devices, to recognise you during a visit or to place advertising (possibly also to orient advertising to interests, to measure the effectiveness of advertisements or to show interest-oriented advertising). The legal basis for this processing is your consent, Art. 6 para. 1 sentence 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. You can revoke your consent at any time. However, this does not affect the permissibility of the processing until the revocation.
8. Training platform Zenler
We use zenler's services to implement our training platform: Zenler Ltd, Techhub, 101, Finsbury Pavement London, EC2A 1RS, UK, Email: support@zenler.com.
The privacy policy of Zenler Ltd. can be viewed under the following link, below this first prvicay policy : https://www.newzenler.com/privacy-policy
The use of Zenler's training platform is an integral part of our services. Without Zenler, our service cannot be used. For this reason, the transfer of data to Zenler to great Britain (UK) cannot be switched off. Great Britain (UK) has a data protection standard that the European Union considers secure. A corresponding adequacy decision can be viewed under the following link: https://ec.europa.eu/commission/presscorner/detail/en/ip_21_3183
9. How secure is your data?
All information you submit to us is stored on servers within the European Union. Unfortunately, the transmission of information over the Internet is not completely secure, which is why we cannot guarantee the security of the data transmitted to our website via the Internet. However, we secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. In particular, your personal data will be transmitted to us in encrypted form. We use the ssl (Secure Socket Layer) [or TLS (Transport Layer Security)] coding system.
10. Status and update of this data protection declaration We reserve the right to change this Privacy Policy at any time with effect for the future. A current version is available on the website. Please visit our website regularly and inform yourself about the applicable data protection regulations.
Document Status: October 2022
We understand that privacy and the security of your personal information is extremely important. This policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you. This Policy explains how we do this and tells you about your privacy rights and how the law protects you.
This privacy notice applies to this website and other interactions (e.g, when you create an account with the Website, purchase or sign up for our product or service, sign up to our newsletter, signup to updates, open a support ticket, when you contact us by email or phone or contact us via social media ) you may have with us. If you do not agree with the terms, do not access or Websites or any other aspect of this website.
If you have any questions about privacy practices, please contact the us using the support/contact us form on the Website. You can use the contact link on your online site or email support@zenler.com to get the contact information of the Website instructors and administrator(s).
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may collect and process your personal data in a different ways:
Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. This may include product, content, files, courses, quizzes, surveys or any other content you upload to or create on the Website.
Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you.
We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this : Cookie Policy.
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment such as Stripe and Paypal and delivery services, such as data brokers or aggregators.
We may also receive data from publicly available sources such as European Commision EU VAT database.
We may receive personal data about you from various third parties and public sources as set out below. When a Third Party Service is enabled, we are authorized to connect and access Other Information made available to us in accordance with our agreement with the Third Party Provider. We do not, however, receive or store passwords for any of these Third Party Services when connecting them to the Services. Third party integrations may include
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don't provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data when legally permitted. The most common uses of your personal data are:
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us using the contact us form on the Website or using the privacy settings in your profile.
Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.
We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data.
Communication Data : We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data: We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data:We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Technical Data: We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Marketing Data: We process this data to enable you to partake in our promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations(PECR), we may send you marketing communications from us if
you made a purchase or asked for information from us about our goods or services or you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.
Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by emailing us via the contact us form at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc
We may have to share your personal data with the parties set out below:
Online Course platform provider Zenler.com who will be data processor of your data. We have entered into a data processing addendum with Zenler to process your data. Other companies in our group who provide IT and system administration services and undertake leadership reporting. Service providers who provide cloud infrastructure, video hosting, live video platforms, email provider, IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services. Government bodies that require us to report processing activities. require reporting of processing activities in certain circumstances. Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
We share your personal data within our group of companies which involves transferring your data outside the European Economic Area (EEA).
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:
Our Online course platform Zenler provider based in the UK is our data processor and we have entered into data processing agreement for the processor to protect your personal data. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. Where we use providers based in the United States (for example Amazon, Sendgrid) we may transfer data to them where we have signed data processing addendums for the provider to provide protection of data shared between the Europe and the US.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
Please email us at support@zenler.com if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please reach us via the contact us form on the Website.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within 30 days. Occasionally it may take us longer than 30 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We may include links to third-party websites, addons and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see Cookie Policy.
By providing us with your data, you warrant to us that you are over 13 years of age.
You can contact Zenler at any time if you have any questions about this Privacy Policy or our practices, or if you are seeking to exercise any of your statutory rights.
You may contact us via the support/contact us form on the Website.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us by email on support@zenler.com first if you do have a complaint so that we can try to resolve it for you.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us via the support/contact us form OR update your profile in your account.